What to Do If You Forget Your Password or Username
Clicking the "Forgot password?" link on the login page will start the recovery process. You will need to provide the mobile number or email address given at registration. An OTP will be sent to that number or address — entering the correct OTP will allow you to set a new password.
If you cannot remember your username, you can also log in with your registered mobile number. If you need to update any account details, baji solt's 24/7 live chat support can help you in Bengali.
- The recovery OTP is only active for a few minutes — use it quickly.
- Make your new password at least 8 characters long and use a mix of numbers and letters.
- After resetting your password, also update it on any other devices where it was saved.
To learn the detailed rules for registration and account use, check the Terms and Conditions page.